Focus on your Business!
This package suits people who want to focus on their business leaving the IT work for the professionals to be taken care of.
We will do all the hard lifting for you so you don’t have to worry about it anymore.
Capped SLA Features
Our comprehensive fixed pricing secures unlimited hours of support every month topped up by lots of great features that the business may need to keep it streamlined and secure.
IT is not only what we do but also our passion so leave the IT headache on us and focus on your business.
You will be dedicated an account manager who will make your life easier when dealing with daily IT issues
Our job is to streamline your systems so you won't have to worry about downtime or failures. All system will work seamlessly to increase your productivity.
No hidden costs or surprises any more. A fixed bill will be paid monthly taking advantage of the unlimited IT Support.
Comprehensive reports about every piece of equipment in the environment to keep you following up and on top of the game.
It's month to month plan, no termination fees for your peace of mind.
Premium Helpdesk
- Enjoy Unlimited Hours of Remote and Onsite Support.
- Seamless Integration Across all our Systems.
- Prioritised Incident Resolution
- Premium IT Certified Team
Offsite Backups
- Local and Offsite Backups stored in our Datacentre.
- Disaster Recovery Backups Included
- Enjoy 120 days of Incremental Backups
24/7 Monitoring
- 24/7 Real Monitoring.
- Seamless Integration between Monitoring and Ticketing systems.
- Preemptively Fix Issues.
Secure DNS
- Secure all devices Anytime Anywhere.
- Protecting users from visiting malicious websites
- Highest protection against cloned websites designed to steal your data/money
Spam Filtering
- Stop Spam from hitting your inbox.
- Protect emails against malicious links.
- Boost your productivity.
- Compatible with all kind of emails.
Monthly Maintenance
- Applying the Latest Patches and Firmware.
- Monthly check on every piece of equipment.
- Configuration and Settings Backups.
Anti-virus
- Protection from viruses, Trojans and Malware.
- Extra layer of protection works well with all of the above features.
- Managed through our systems.
- Centralized Updates across the network.
Drop us a line
2K Solutions— Leading MSP company specializing in providing Support for Small to Medium Business in different fields. We are a group of professionals who we like what we do.